FAQs
We’re here to help make everything as easy as possible. Our FAQs bring together helpful answers to the questions guests ask most often, from arrival and parking to rooms, dining, local attractions and special events. Take a look below for useful information to help you relax, plan ahead and make the most of your time with us in the heart of historic Durham.
Parking & Getting Here
Is there on-site parking at Hotel Indigo Durham?
Yes, Hotel Indigo Durham offers a small on-site parking in a small car park located at the rear of the hotel. Parking is available on a first-come, first-served basis, includes accessible bays, and is charged at £20 per 24 hours. Spaces cannot be reserved in advance.
How do I get to Hotel Indigo Durham from Durham Train Station?
Hotel Indigo Durham is approximately a 15-minute walk or a 6-minute taxi ride from Durham Train Station. The hotel is located on Old Elvet in the historic Old Shire Hall building.
Check‑in & Stay
What are the check-in and check-out times at Hotel Indigo Durham?
Check-in at Hotel Indigo Durham is from 3:00 pm, and check-out is by 12:00 noon.
Do you offer early check-in or late check-out?
Early check-in and late check-out may be available, subject to availability. Guests are advised to contact us directly in advance to request this.
Is free WiFi available at the hotel?
Yes, complimentary high-speed WiFi is available throughout Hotel Indigo Durham, including all guest rooms and public areas.
Rooms & Accessibility
What room types are available at Hotel Indigo Durham?
Hotel Indigo Durham offers a range of boutique accommodations, including Standard Rooms, Premium Rooms, One-Bedroom Suites, and Accessible Rooms. Some rooms feature views of Durham Cathedral and combine modern comfort with historic character.
Do any rooms at Hotel Indigo Durham have a bath?
Yes, selected Premium Rooms at Hotel Indigo Durham include bathtubs. Guests are advised to request a bath when booking, as availability is limited.
Do you have accessible rooms at Hotel Indigo Durham?
Yes, Hotel Indigo Durham offers accessible guest rooms and features, including step-free access and accessible bathrooms. Guests are encouraged to contact the hotel directly to discuss specific accessibility requirements.
Dining
Is there an on-site restaurant at Hotel Indigo Durham?
Yes, Hotel Indigo Durham is home to Marco Pierre White Steakhouse Bar & Grill. The hotel also features the Rotunda Bar and The Neighbourhood Coffee House.
What time is breakfast served at Hotel Indigo Durham?
Breakfast is served daily at Hotel Indigo Durham and includes a buffet selection alongside cooked à la carte options.
Location & Local Attractions
How close is Hotel Indigo Durham to Durham University?
Hotel Indigo Durham is within easy walking distance of Durham University, with many university buildings just a few minutes away on foot.
Is Hotel Indigo Durham close to Durham Cathedral?
Yes, Durham Cathedral is just a 10-minute walk from Hotel Indigo Durham over the Elvet Bridge, and some guest rooms offer cathedral views.
What attractions are near Hotel Indigo Durham?
Nearby attractions include Durham Cathedral, Durham Castle, Palace Green, Prince Bishops Shopping Centre and scenic riverside walks along the River Wear.
What are the best walks near Hotel Indigo Durham?
Popular walks near the hotel include the River Wear loop, historic city centre vennels, and routes around the University Botanic Garden.
Where can I eat and drink near the hotel?
In addition to the hotel’s restaurant and bars, the surrounding city centre offers a wide range of independent cafés, historic pubs and restaurants within walking distance.
Gift Vouchers
Does Hotel Indigo Durham offer gift vouchers?
Yes, Hotel Indigo Durham offers gift vouchers that can be used for overnight stays, dining experiences and special occasions.
Business, Events & Celebrations
Does Hotel Indigo Durham have meeting or event spaces?
Yes, Hotel Indigo Durham offers a distinctive meeting and event space located in the former Council Room of the Old Shire Hall. It is ideal for business meetings, private dining, receptions and special events.
Is the hotel suitable for graduations or special occasions?
Yes, Hotel Indigo Durham is well suited for graduations and special occasions, offering elegant spaces, on-site dining options and a central location close to Durham University.
