FAQs
We are operating in line with UK Government guidelines, and while it is no longer mandatory to wear a face mask in public spaces, we will be respecting the individual choice of guests and team members.
We continue to encourage all guests to register their visit via the NHS contact tracing app using the QR codes displayed in public areas. If you do not have a smartphone, you can give your details directly to a member of the team instead. Our priority is the health and safety of our guests and team members, so we have enhanced cleaning procedures in place.
We’ve adopted a new standard of cleanliness and ways of working within our hotel and as everything looks a little different, we wanted to answer some commonly asked questions in our Covid-19 FAQs.
Download our detailed FAQ document, or get in touch with our team who will be happy to help.
