fbpx

Covid-19 Meetings and Events Safety Measures

We’ve introduced a range of enhanced hygiene and safety measures at our hotels to ensure our staff and guests can host a meeting or event with us with peace of mind.

What does a capacity assessment entail?

All of our capacities are based on a 2-metre distance between guests or a 1-metre distance with mitigations, such as face coverings worn by all attendees. We will carry out a full risk assessment before any meeting, event or celebration, and always comply with the maximum capacity as determined by the government.

What food & beverage options are available?

Self-serve coffee machines are available to enjoy with disposable cups and clear floor markings to ensure a 2-metre distance between delegates. Sanitising wipes will also be available next to the coffee machine. All snacks will be pre-wrapped and meals can either be plated or enjoyed as an assisted-serve hot buffet.

What are we doing to look after the safety of our guests?

Hand sanitisation stations on entry and exit points.

Test and trace records secured for every meeting or event.

All hotel team members will be wearing face coverings or shields.

In and out flow set up where possible.

Use of globally recognised chemicals by Ecolab.

Revised team training on social distancing and hygiene standards.

Increased frequency of cleaning in public areas, including touchpoints such as door handles and soap dispensers.

What extra precautions are in place for exhibitions or trade fairs?

The flow of delegates will be managed throughout the day to ensure the maximum capacity is adhered to.

The directional flow will be created with floor markings.

No cloakroom or handouts will be permitted.

What extra precautions are in place for social events?

Only background music is permitted (DJs, live music and dance floors are not).

Guests can order at the bar following the 2-metre social distancing rule. Plexiglass screens are in place for order & pick-up points.

Large group photos are not permitted.

What extra precautions are in place for weddings?

No food or drink will be included as part of the ceremony.

A table service drinks reception will be available.

You can enjoy a plated wedding breakfast meal and assisted serve hot buffet in the evening.

Guests can order at the bar following the 2-metre social distancing rule. Plexiglass screens are in place for order & pick-up points.

Only background music is permitted (DJs, live music and dance floors
are not).

Large group photos are not permitted.

If you have any questions, please don’t hesitate to get in touch with us.

Get in touch

We had the most fantastic [wedding] day. The whole weekend was amazing. Everything went so very well. The food was amazing as always, the décor and the ambience was all perfect. All of our guests had a wonderful time and are still talking about it, especially those who stayed over. The staff were an absolute credit…polite, helpful, courteous and friendly, nothing was too much trouble. What a wonderful experience it was and we will never be able to thank you all enough.
Marie and Phil Butler

Follow us on Instagram

This error message is only visible to WordPress admins

Error: The account for hotelindigodurham needs to be reconnected.
Due to recent Instagram platform changes this Instagram account needs to be reconnected in order to continue updating. Reconnect on plugin Settings page

Blog

Welcome to Durham

Social Media

Follow Hotel Indigo Durham

Newsletter

Sign up to keep in the loop with our latest news and special offers

Join newsletter