At Hotel Indigo Durham, we like to make sure we take care of every detail, especially when it comes to cleanliness. Our goal is to make sure each of our guests experiences a comfortable, safe stay, so you can sit back and enjoy your visit to Durham. This exceptional work starts with our Housekeeping Team.
Celebrating Excellence
Recently, we had the pleasure of celebrating an incredible achievement. The results of our latest IHG audit were in and we achieved an outstanding result. Thanks to the hard work and dedication of our housekeeping team, we also received consistently high Medallia cleanliness scores for our guests. A true reflection of all the hard work our housekeeping team puts into the hotel every day. To us, these results aren’t just numbers but a testament to the pride in their work.
From the moment you step foot into one of our beautifully designed rooms, you can’t help but notice the difference from the crisp linens, spotless surfaces and fresh, inviting atmosphere. It’s all part of the Hotel Indigo Durham experience, delivered by a team that truly cares, going above and beyond for each guest.
To mark the occasion, our team came together last week for a well-earned celebration. It was a moment to recognise the behind-the-scenes stars of our hotel, those who work tirelessly to ensure every guest room meets the highest standards. The joy and camaraderie captured in these photos are a testament to the spirit of our team and the pride they take in their work.
Continuing to Grow
We know that for today’s traveller, it is more important than ever to ensure that cleanliness is a top priority for us. That’s why we continuously train, audit, and strive for excellence, ensuring that every stay with us is not only stylish and comfortable but also spotlessly clean.
We would like to take a moment to thank our incredible housekeeping team. Your hard work does not go unnoticed, and it’s your dedication that helps us deliver the warm, welcoming experience our guests return for time and again.
Whether you’re visiting for business or pleasure, rest assured that when you stay at Hotel Indigo Durham, you’re in safe, clean hands.
